WARNING: Avoid Orbitz

When I first started my international travels, I was advised through Jake to go with Orbitz due to their guaranteed lowest fare promotion -- if someone books the same itinerary cheaper, they'll refund you money.  Now, I never had any of that happen, but I had no problems really with two of my itineraries booked through Orbitz.  But then there's always that clincher, right?

Here's all of my transactions (or attempts thereof) regarding Orbitz.

1. April 2010 - From Evansville, Indiana, Seoul, Korea - Round trip.  No hitches.  No problems.  Price was what I expected.  Nothing changed.  I had booked Economy all the way.

2. August 2011 - One way from Evansville, Indiana to Seoul, Korea.  Once again, no problems, price was what I expected.

3. August 2011 - Round Trip from Seoul Korea to Evansville, Indiana.  This one was a doozy.  At no point ever (even on the one way ticket I had booked just before this) had the traveler's insurance box been checked by default.  Yet I book this flight, and it's checked.  This was my wife's ticket to come with me to America for three weeks.  I called Orbitz and explained the situation, and they contended that I agreed to traveler's insurance and there was nothing they could do.  I asked for a supervisor, who promised a refund.  Never came.

4. April 2012 - Round Trip from Qingdao, China, to Evansville Indiana.  This is the one that will, bar none, make me never use Orbitz again.  I searched for this flight to find it $700 cheaper than anywhere else.  I click on it, and half of them say that they're now sold out, and the other half say that the fare has magically shot up $1000.  I searched from Qingdao to St. Louis  to get the same thing.  I searched hours later and saw the same rates as before, with the same results if I clicked on any of them.  Today, same thing.

I also have a video that will go up on Youtube later showing this, including comparisons with sites like Travelocity near checkout.

Needless to say, Orbitz is not living up to what I had expected from my experience with them before, and to worsen things, are now in the process of running scam jobs.